When should I book?
As soon as you set the date – the sooner the better.

Do you have a minimum spend?
Our minimum spend is $200.00

What is your hire period?
The normal hire period is 3 days but depending on your location, can be extended to suit you.

Do you require a deposit?
We do – 50% to secure your booking with the balance paid two weeks before your event.

Cancellation Policy
While we hope that this won’t happen to you or us, we will need to charge 50% of the total cost if a cancellation occurs 60 days out and 100% of the booking if within 30 days.

Damages
We will need to charge for any breakages or damages. We charge a nominal bond before we deliver. If the damage or loss is more than the bond, you will need to pay the balance.

Cleaning
Cleaning is our responsibility although we ask you to remove any food from the napkins and rinse the crockery and cutlery. These are both dishwasher safe although the gold cutlery must not be left wet as this damages the gold. The champagne coupes need to be rinsed by hand.

Do we deliver?
We can when possible, deliver locally, free of charge and can provide at your cost, a courier service nationally.

We are based in New Plymouth and you are welcome to collect from us.